Vip & Deluxe package Terms & conditions.
- All prices shown are subject to HST @ 15%
- Swimming pool and associated equipment must be in sound operating condition & free of any deficiencies in order to qualify for included chemicals.
- Attached spa’s are not included in the cost & are subject to extra charge
Pool opening
- Customer to ensure we have access to backyard, equipment (power on at breaker), water supply & power
- Allow up to 10 days from our initial visit before you plan to swim. Green and murky pools take time to clear.
- Upon opening should there be any deficiencies (equipment failure, floating liners, leaking pools, electrical issues, broken pipes……) we will continue to open the pool as scheduled. Any repairs or work need outside of the opening scope will be agreed by both parties (should you want pool services to make the repairs) and subject to extra cost at service call rates.
Pool closing
- Customer to ensure we have access to backyard, equipment (power on at breaker), water supply & power
- Missing winter equipment (plugs, gizmos, water bags) will be supplied during closing subject to extra charge.
- Vacuuming the pool is not part of the closing unless purchased as an additional service.
Weekly & bi weekly maintenance service
- Customer to ensure pool water is at operating level and we have access on the day of service.
- All chemicals supplied are subject to extra cost.
- Weekly & bi weekly service does not guarantee against equipment failure and or wear and tear of components. Should any issues arise our technicians will make you aware of what is required for repairs. Repairs are subject to extra charge at service call rates plus parts.
Service call charges
- Service calls are subject to a $65.00 call out fee and billed at $120.00 per hour, minimum 1 hour charge ($185.00) billed at 15 minute increments thereafter.
- Parts and materials are subject to extra cost.
Gas & travel time surcharge
All prices shown are based on services provided to the Kings County & Saint John area. Services provided outside of the stated areas will be subject to a gas & travel time surcharge @ $2.00 – $5.00 per km dependant on crew size and distance.